Privacy Policy | Matcha with Miharu

1. Introduction

Matcha with Miharu (matchawithmiharu.com, the “Site”) is a brand operated by ALLES GUTE co.,ltd. (“we,” “us,” or “the Company”). We appropriately handle the personal information you provide to us through the Site, as described below. This page constitutes the Privacy Policy governing our handling of personal information in connection with the Site.

2. Business Operator Information

Name: ALLES GUTE co.,ltd.
Address: 3-37-1-1108 Jingumae, Shibuya-ku, Tokyo, Japan（東京都渋谷区神宮前３丁目３７番１－１１０８号）
Representative: Miharu Akagi

3. Information We Collect

3-1. Information You Provide Through Our Forms

Through the inquiry forms on the Site, we collect the following information.

Name
Email address
Country / city
Area of interest
Your message
Company, venue, or organization name (where applicable to the form)
Application details, such as the number of participants and preferred session (where applicable to the form)
Allergy information (optional, where applicable to the form)
Date and time of submission

We do not store the sending IP address or browser information.

3-2. Information Processed for Analytics and Spam Prevention

In addition to the above, the following information may be processed in operating the Site.

Cloudflare Web Analytics: does not use cookies, local storage, or similar technologies. IP addresses are discarded at the nearest data center and are not stored.
Cloudflare Turnstile: used to distinguish automated (bot) submissions.

4. Purpose of Use

We use the personal information we collect for the following purposes.

To respond to and follow up on your inquiry or application for our services
To send an automatic reply email
To introduce and propose services relevant to the content of your inquiry
To prevent spam and fraudulent submissions

We will not use the email address you register for any purpose other than those listed above (such as sending newsletters, advertising, or sale to third parties).

5. Third-Party Provision and Subcontractors

Except where required by law, we do not provide the personal information we collect to third parties. However, in operating the Site, we entrust part of the handling of personal information to the following subcontractors.

Cloudflare, Inc. — Hosting, database, spam prevention, and analytics
Resend (Plus Five Five, Inc.) — Sending email

6. Provision to Third Parties Located in Foreign Countries

Cloudflare, Inc. and Plus Five Five, Inc. are both located in the United States.
We have established, with both companies, systems that conform to the standards set forth in the Rules of the Personal Information Protection Commission (this is achieved through the inclusion of standard contractual clauses in each company’s data processing agreement).
Further details of these arrangements will be provided upon request.

7. Retention Period

We retain information for as long as necessary to respond to your inquiry and for subsequent communications, and delete it as a general guideline within two years of our last exchange with you. This applies to both our database and the Company’s inbox.

8. Security Control Measures

We limit the individuals who can access personal data.
We have entered into data processing agreements with our subcontractors.
Understanding of the external environment: All of the recipients to which we entrust the handling of personal data are located in the United States. However, on Cloudflare’s network, we are unable to identify the specific country in which the data is stored.

9. Requests for Disclosure, Correction, Suspension of Use, and Deletion

You may request disclosure, correction, suspension of use, or deletion of your personal data that we hold. Please direct such requests to the contact below.

[email protected]

To confirm that a request has been made by the data subject, we may ask you to contact us from the email address you registered with your inquiry.

When we receive a request for deletion, we delete both the record in our database and the email in our inbox.

10. About Cookies

This Site does not use cookies for analytics. However, our spam-prevention measure (Cloudflare Turnstile) may use cookies and similar technologies to the extent necessary to distinguish bots. We do not use cookies for advertising or behavioral tracking purposes.

11. Contact for Inquiries and Complaints

Please direct any inquiries about this Policy, or complaints regarding our handling of personal information, to the contact below.

[email protected]

You may also raise a complaint with Japan’s Personal Information Protection Commission (個人情報保護委員会).

12. Effective Date and Governing Language

Effective date: August 11, 2026

If we revise this Policy, we will post the revised version on this page, and it will take effect from the time of posting.

This Policy is prepared in Japanese as the authoritative version. This English version is provided for reference only. In the event of any discrepancy between the Japanese and English versions, the Japanese version shall prevail.